The Holiday Sale
The Holiday Sale has now ended.
Shop the sale & save on our range of beautiful, award-winning lamps made from recycled ocean-bound plastic, available while stocks last.
Plus, we’re doubling plastic cleanups to 4kg removed for each lamp sold.
Save 10% on Light Soy
Save 30% on Light Soy accessories
Buy more & save over 50% on Pendants
Estimated delivery times
Items are generally shipped 1-2 days after receiving the order. Items may be shipped separately depending on availability.
| Australia | 7-10 Days |
| Singapore | 7-10 Days |
| Hong Kong | 7-10 Days |
| United Kingdom | 10-21 Days |
| European Union | 10-21 Days |
| North America | 10-21 Days |
| Other Countries | 14-30 Days |
Delivery in Australia
Orders in Australia include GST.
Items are shipped directly from our workshop in China. You will get a confirmation email when your order is received, and another email once your order has shipped with tracking info.
Please note it may take up to 7 days for the tracking to begin updating while the item is in transit to Australia.
Delivery to UK & EU
Orders to the UK and European Union are sent Delivered Duty Paid. There are no extra charges for VAT or duty.
Items are shipped directly from our workshop in China and sent by express air carriers like DHL, UPS or FedEx. You will get a confirmation email when you order is received, and another email once your order has shipped with tracking info.
Please note it may take up to 10 days for the tracking to begin updating while the item is in transit to your country.
Delivery to all other countries
Orders are sent without taxes or duty paid. You may be contacted by the carrier to pay sales tax, duty and/or fees.
Items are shipped directly from our workshop in China and sent by express air carrier. You will get a confirmation email when you order is received, and another email once your order has shipped with tracking info.
Orders are passed to local carriers e.g. DHL, USPS, DPD for delivery.
Please note it may take up to 14 days for the tracking to begin updating while the item is in transit to your country.
Insurance
Orders are sent insured and we will quickly replace your item if it is damaged or lost in transit. Please contact us as soon as you can if your item is lost or damaged.
Returns
We accept returns requested within 14 days of receiving the item. We ask that products be returned in as-new condition.
Customers are responsible for shipping to one of our returns centres in Australia, the UK, Germany or China.
Once received, returns will be processed within 2 business days. Funds may take up to 10 days to be received. To return an item, please contact us.
Warranty
We take pride in our products. If something isn’t right, we’ll fix it or replace it.
In addition to your consumer rights, our products are covered by a 12 month warranty on materials and workmanship. You can learn more about your rights and our warranty in our terms and conditions.
Design
We design our products with environmental footprint, resources, reuse and recycling at heart, inspired by the circular economy model.
Ocean-bound plastic
Light Soy’s shade is made from 75% recycled ocean-bound plastic, and we are working towards 100% ocean-bound plastic in all our products.
Supporting cleanups
We fund the cleanup of an additional 2kg of ocean-bound plastic for every lamp sold.
Sustainable packaging
We use biodegradable, plastic-free materials for all our packaging and design to minimise waste whenever possible.
Our award-winning design has been featured in
